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Urgent Memo issued by Wal

Wal-Mart is unhappy with the manner managers are stocking shelves. The recent issued memo was intended to address supply problems. October, Wal-Mart sent out a memo instructing managers across the country to mend their dairy, meat, and produce departments.


According to newspaper reports, customers had earlier on raised concerns and the retailer had to respond immediately. In the memo, Wal-Mart 'tells stores to be sure to 'rotate' dairy products and eggs, which implies refreshing stock levels and maintaining fresh products always.


News reporters paid a visit to a New York Wal-Mart store, where they observed 'dented and dirty' milk cartons and a poorly stocked produce section. According to news reporters, the memo was leaked by a Wal-Mart manager who was unhappy about understaffing.


Bloomberg's Renee Dudley reported that, Wal-Mart's operations are hurt by 'the lack of labor in the stores to get the inventory out of the back rooms and onto the sales floor,' citing a Cleveland Research Co. note. However, the retailer is working on expanding its grocery offerings. Through a partnership with the health food brand Wild Oats, Wal-Mart will sell organic groceries that are about 25% cheaper than similar products on the market.


Leading Wal-Mart US, Greg Foran has set several urgent agenda items, in his few months. According to Greg, 'We've been focused on improving our fresh offering for some time now.' Deisha Barnett, Wal-Mart spokeswoman told Business Insider that, 'delivering quality fresh produce and meat at affordable prices is critical for our customers and our success as the nation's largest grocer.'


She added, 'We are proud of the efforts we launched in produce last year but know we can always do better. As a veteran retailer with strong experience in fresh, Greg's passion is helping us raise the bar.'


Wal-Mart is planning to cut back on store investments and spend more on e-commerce in the face of stagnant same-store sales and declining store traffic in the US. Wal-Mart cut guidance for 2015, saying that it expected growth of 2% to 3% compared with previous estimates of 3% to 5%.


Doug McMillon, Wal-Mart Stores CEO expressed, 'There is no excuse for us not to be doing better, we recognize our situation has changed, and we're responding accordingly.'


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